Lost auction

Used it for the first time, had everything set up correctly and it never bid on the auction. Got "ebay needs verification code" error message. Contacted support and was told:

"It looks like the issue is coming back when eBay is very busy (that’s usually on Sundays).
I made some changes on my side to decrease the chances, and I also see eBay is doing much better this time.
It’s back to normal already.
I don’t have much control over eBay, but I keep monitoring the system to see is there is something can be done about it on my side.

I’m sorry it affected your snipe.

Even though the sniper works now, you can ask for a refund from Apple for the app.
Please let me know if you need any specific confirmation from me to Apple, no problems here."

Communication was good however my friend also lost an auction later that night, this time no bid and no error message. He was told the same thing when he contacted support.

Crecord78 about Auction Bid Sniper: Myibidder